Privacy Notice
This privacy notice for Tradrr, Unipessoal LDA ("Tradrr," "we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Visit our website at https://tradrr.com, https://deltatrader.com, or any website of ours that links to this privacy notice.
- Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@tradrr.com.
Summary of Key Points
This summary provides key points from our privacy notice. You can find more details about each topic in the full notice below.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Tradrr and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.
Do we receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located geographically, applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Table of Contents
- What information do we collect?
- How do we process your information?
- What legal bases do we rely on?
- When and with whom do we share your information?
- Do we use cookies and tracking technologies?
- How long do we keep your information?
- How do we keep your information safe?
- Do we collect information from minors?
- What are your privacy rights?
- Controls for Do-Not-Track features
- California resident privacy rights
- Do we make updates to this notice?
- How can you contact us?
- How can you review, update, or delete your data?
1. What Information Do We Collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.
The personal information we collect may include names, phone numbers, email addresses, mailing addresses, usernames, passwords, contact preferences, contact or authentication data, billing addresses, debit or credit card numbers, and job titles.
Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process financial data.
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. Payment data is stored by Stripe and PayPal. You may find their privacy notices at Stripe and PayPal.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.
Information automatically collected
In Short: Some information, such as your Internet Protocol address and browser and device characteristics, is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.
This information is primarily needed to maintain the security and operation of our Services, and for internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.
- Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services.
- Device Data. Information about the computer, phone, tablet, or other device you use to access the Services.
- Location Data. Information about your device's location, which can be either precise or imprecise depending on your device and settings.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, and other outside sources.
In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information from sources such as public databases, joint marketing partners, affiliate programs, data providers, and other third parties.
2. How Do We Process Your Information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts.
- To deliver and facilitate delivery of services to the user.
- To respond to user inquiries and offer support to users.
- To send administrative information to you.
- To fulfill and manage your orders, payments, returns, and exchanges.
- To enable user-to-user communications.
- To save or protect an individual's vital interest.
3. What Legal Bases Do We Rely On?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.
If you are located in the EU or UK
The GDPR and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. We may rely on consent, performance of a contract, legal obligations, and vital interests.
If you are located in Canada
We may process your information if you have given us express consent or in situations where your permission can be inferred. You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted to process your information without your consent, including for investigations, fraud detection and prevention, business transactions, legal requirements, or other circumstances permitted by applicable law.
4. When and With Whom Do We Share Your Information?
In Short: We may share information in specific situations described in this section and with specific third parties.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, a merger, sale of company assets, financing, or acquisition.
- Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice.
5. Do We Use Cookies and Tracking Technologies?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies, such as web beacons and pixels, to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
6. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
8. Do We Collect Information From Minors?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@tradrr.com.
9. What Are Your Privacy Rights?
In Short: In some regions, such as the EEA, UK, and Canada, you have rights that allow greater access to and control over your personal information.
These rights may include the right to request access and obtain a copy of your personal information, request rectification or erasure, restrict processing, data portability, and object to processing in certain circumstances.
If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority. EEA authority contact details are available from the European Commission. Swiss authority contact details are available from the Federal Data Protection and Information Commissioner.
You can unsubscribe from marketing and promotional communications at any time by clicking the unsubscribe link in emails we send, or by contacting us using the details below. We may still communicate with you for service-related, account, support, or other non-marketing purposes.
Account information
If you would like to review or change the information in your account or terminate your account, you can contact us using the contact information provided or log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from active databases. We may retain some information to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, or comply with legal requirements.
Most web browsers are set to accept cookies by default. You can usually choose to remove cookies or reject them, but this could affect certain features or services. To opt out of interest-based advertising, visit aboutads.info/choices.
If you have questions or comments about your privacy rights, email us at support@tradrr.com.
10. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized.
We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard is adopted that we must follow in the future, we will inform you about that practice in a revised version of this notice.
11. California Resident Privacy Rights
In Short: If you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83 permits California residents to request and obtain information about categories of personal information disclosed to third parties for direct marketing purposes and the names and addresses of such third parties in the immediately preceding calendar year. To make such a request, submit your request in writing using the contact information below.
If you are under 18, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services.
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as every individual who is in California for other than a temporary or transitory purpose, and every individual domiciled in California who is outside California for a temporary or transitory purpose. All other individuals are defined as non-residents.
If this definition applies to you, we must adhere to certain rights and obligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, unique personal identifiers, IP address, email address, and account name. | No |
| B. California Customer Records personal information | Name, contact information, education, employment, employment history, and financial information. | No |
| C. Protected classification characteristics | Gender and date of birth. | No |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information. | No |
| E. Biometric information | Fingerprints and voiceprints. | No |
| F. Internet or network activity | Browsing history, search history, online behavior, and interactions with websites, applications, systems, and advertisements. | No |
| G. Geolocation data | Device location. | No |
| H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video, or call recordings created in connection with business activities. | No |
| I. Professional or employment-related information | Business contact details, job title, work history, and professional qualifications. | No |
| J. Education information | Student records and directory information. | No |
| K. Inferences drawn from other personal information | Profiles or summaries about an individual's preferences and characteristics. | No |
We may also collect other personal information through instances where you interact with us in person, online, or by phone or mail, including receiving help through support channels, participation in surveys or contests, and facilitation in the delivery of our Services.
How do we use and share your personal information?
More information about our data collection and sharing practices can be found in this privacy notice. You may contact us by email at support@tradrr.com, by visiting tradrr.com/contact, or by referring to the contact details at the bottom of this document.
If you use an authorized agent to exercise your right to opt out, we may deny a request if the agent does not submit proof of authorization.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract. Each service provider is a for-profit entity that processes the information on our behalf.
We may use your personal information for our own business purposes, such as internal research for technological development and demonstration. This is not considered to be "selling" personal information.
Tradrr, Unipessoal LDA has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Tradrr, Unipessoal LDA will not sell personal information in the future belonging to website visitors, users, and other consumers.
Your rights with respect to your personal data
Right to request deletion. You can ask for the deletion of your personal information, subject to certain exceptions provided by law.
Right to be informed. Depending on the circumstances, you have a right to know whether we collect and use your personal information, the categories of information collected, the purposes for which it is used, whether we sell personal information, and related disclosure details.
Right to Non-Discrimination. We will not discriminate against you if you exercise your privacy rights.
Verification process. Upon receiving your request, we will need to verify your identity. We will only use personal information provided in your request to verify your identity or authority to make the request.
Other privacy rights. You may object to processing, request correction, ask to restrict processing, designate an authorized agent, and request to opt out from future selling of personal information to third parties.
To exercise these rights, contact us by email at support@tradrr.com, by visiting tradrr.com/contact, or by referring to the contact details below.
Google reCAPTCHA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
12. Do We Make Updates to This Notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. If we make material changes, we may notify you by prominently posting a notice or by directly sending you a notification.
13. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at support@tradrr.com or by post to:
Tradrr, Unipessoal LDA
Rua do Carmo 51
9050-019
Funchal, Portugal
14. How Can You Review, Update, or Delete the Data We Collect From You?
You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at support@tradrr.com.