We’re truly dedicated to all of our Tradrr’s.
Do you want to become one, or have any questions about trading, let us know!
Contact
Send a message to our team by filling out the contact form.
Prefer to reach out directly?
or open a ticket within our Discord community and chat with us directly.
We’re here to help
Frequently asked questions.
How can I connect to the platform?
At the moment you can connect Rithmic to our system.
This means that any broker that can provide a Rithmic feed, can connect to us.
For example Topstep, Apex, AMP, Stage5, BluSky, MyFundedFutures are a few of the companies that can offer Rithmic.
More connection options will follow.
How many computers can I use on one subscription?
You can run the software on two different computers simultaneously.
The installation can be done on more computers.
Can I switch to a different billing duration?
Yes, you can change your billing duration at any time.
Any remaining time on your current plan will be credited towards your new plan.
Do you offer a money back guarantee?
You may request a refund within 14 days of your first purchase, provided no free trial period was included. If a free trial was offered, refunds are not available, as you can cancel the free trial at any time before it ends.
Where can I direct any questions I have about Tradrr and my subscription?
Please reach out to us through the form on our contact page.